About Us

Welcome to Blue Collar Profits

Who We Are

We are a team of ServiceTitan Experts. We have worked with over 200 different home service companies across all lines of business. All members of our consulting team have either operated at a service company or worked at ServiceTitan. 

Our Mission

Our mission is to help service companies leverage technology to work for them to make their businesses more profitable and easier to operate

What We Do

We help companies implement and optimize ServiceTitan and other technologies to ensure they are getting the most out of them. We also offer financial analysis and lean management training to help owners operate efficiently and, most importantly, profitably! 

Our History

Blue Collar Profits started when the industry started undergoing what the founders call the "Blue Collar Technological revolution". Sure, air conditioning companies, plumbing companies, roofers, and other companies have been using computers for a long time but in the mid-2000’s the cost of technology came down substantially and the benefit of it started to skyrocket. This justified and enabled a lot of companies to not only track some key metrics but to forecast based on loads of them.

Suddenly, companies could have more data than they ever thought possible but there was still a problem. Someone had to implement that technology in a way that would not hurt the company financially. There are loads of technology consultants out there but Blue Collar profits was founded by people that have run and continue to run home service companies in the 21st century. We believe that all technology adopted must be worth its investment and must benefit the company and add to the bottom line.

Since its founding, multiple small business experts and computer programmers have joined the team to create what is now, Blue Collar Profits. BCP offers a number of different services including Leadership TrainingLEAN Management TrainingChange Management Consulting for Blue Collar companies, and ServiceTitan Optimizations.


"We were absolutely thrilled with the results working with Blue Collar Profits. They came to our office to do an onsite and were able to not only get our membership program set up perfectly, but also thoroughly went through our set up of ServiceTitan so that everything was finely tuned and reporting accurately. They trained our staff on the ins and outs of how to get the information we wanted, and also how to create custom reports so we could get definitive data to analyze. There wasn’t a single question we had that they weren’t able to answer or assist with. I highly recommend them to anyone looking to get their ServiceTitan software easily working like a well oiled machine!"

Heather Bargender-Wavra
Chief Financial Officer & Business Manager
Sky Heating, A/C & Plumbing, Inc.


“After transitioning to a new software management software over several months my entire office was uneasy. Dorothy was able to provide solutions to problems we had been getting nowhere with for months in a matter of hours.”

Beau Allegood
Simmons Heating & Cooling
General Manager

What clients say

"We signed up with ServiceTitan summer of 2020. One of the things we were having a hard time figuring out was how to properly set up memberships. Our "go live" date was set for September 1st, and we were down to the wire, the last Friday of August, and still no resolution on memberships. I was referred to Blue Collar Profits (BCP), and was told they could really help with implementation of ServiceTitan. I reached out to Dorothy w/ BCP late on that Friday. She got back to me within minutes. I explained our situation, and she promptly went to work. She created our memberships over that weekend, and had us ready to go for our September 1 go live. After a few months of working with ServiceTitan, we reached back out to BCP for some more in depth training. We set up virtual training with Dorothy twice a week for 3 weeks. The time and investment could not have been better spent, as far as ServiceTitan goes. We learned new workflows, and gained a much more in depth knowledge of the program.
If you are new to ServiceTitan, or if you would like to get a better understanding of how to maximize the program, I definitely recommend Blue Collar Profits."

Chris Romine
Air Stars Heating & Cooling

What clients say

"Dorothy Allison at Blue Collar Profits is simply the best. Despite having used Service Titan for a few years, we never really understood how to capitalize on our investment and get the most use from it. Within a day of reaching out to Dorothy, we had a discovery call scheduled to see if and how she could help. She spent time listening to us and really understanding our business before offering her input on how and where she could help. Soon after, she was here at our shop for a week and worked with our team – and other departments within our organization – and showed us all the ways that we could improve our business, our efficiency and our productivity through the use of Service Titan. She is personable, intelligent, hilarious and worth every penny. She made tweaks during the week that immediately improved our business and has continued to work with us weekly to help guide us through our build and explain exactly what is coming from Titan in a detailed and precise manner than you wished Titan itself would offer. If you are having any issues with Titan and want to know how to improve your business, Dorothy is the person to call. She is open and willing to jump in and help and has been essential to our growth."

Teressa Wickham
General Manager
Baker Electric Home Energy

What clients say

"While we knew that ServiceTitan was powerful we were nowhere near fully utilizing it until Dorothy from Blue Collar Profits came out. Since they came onsite to get our account setup the workflow has been so much smoother and we can’t even imagine how we used to do business before optimizing our software. We also love the ongoing support that she provides so we can add and change any items needed that are out of our skill level."

Travis Smith
Sky Heating, AC & Plumbing

Meet the team


Michael Carey

Michael was the Lead Implementation Project Manager for Enterprise Accounts at ServiceTitan before joining the Blue Collar Profits Team


Dorothy Allison

Before coming to Blue Collar Profits, Dorothy was a Senior Enterprise Implementation Project Manager at ServiceTitan. Dorothy has been doing nothing but Service Titan for the last 8+ years

Would you like to start a project with us?